a body of water with boats in it and buildings around it

利物浦城市地区联合管理局

IoT-ready network infrastructure supports mission-critical applications, improving traveller experience and operational efficiency.

国家:英国
火狐体育手机:交通运输
Solution: Harsh Environments, 数字时代网络, Harsh Environments

利物浦城市地区联合管理局 (LCRCA) - the combined authority of the Liverpool City region - has devolved power and strategic responsibility for the transport, economic development and regeneration of an area of 1.6 million people.

Working together with its constituent authorities and the local enterprise partnership, LCRCA delivers investments that have a real impact on local communities, 在交通等不同领域, employment, culture, 数字与住房.

A flexible, resilient and reliable network infrastructure is critical to ensuring that the Liverpool City Region can run its services efficiently, on a 24-hour basis, 365 days a year. The consolidation of networks has allowed us to maximise the return on our investment while underpinning the provision of diverse services to the region’s public.

伊恩·霍金斯，IT部主管

Challenges

The authority’s aging network infrastructure was at the end of its operational life, out of manufacturer support and unable to support new applications. It was becoming increasingly difficult to introduce much-needed new technologies to the network. This included support for mission-critical Internet of Things (IoT), such as CCTV, 交通管理系统, 火灾和烟雾探测, and SCADA (supervisory control and data acquisition control system) in the road tunnels; as well as toll services like Automatic Number Plate Recognition (ANPR) and Intercom System integration. Additionally, the new system needed to be future-proofed to support ongoing development plans.

The entire transformation process needed to be completed while ensuring continuity of service both for operators and customers; especially for mission-critical systems like operational control, 隧道内的紧急路边电话, 后台通讯, ticketing, 公共广播和旅客信息.

Action

The ALE team worked closely with LCRCA’s IT team and key stakeholders for more than 18 months to understand all the requirements and roadmap, allowing them to design an optimal and innovative network solution and demonstrate how the ALE infrastructure would support existing and future applications and developments.

The resulting solution was able to accommodate the authority’s future aspirations, including ship-to-shore communications and connectivity for river ferries, new cloud application support and smart ticketing expansion for public transport.

Results

Technical benefits

Simplified operations thanks to a mixture of enterprise and ruggedised equipment with 最短路径桥接(SPB) at the core

Financial benefits

High return on investment (ROI) and lower Total Cost of Ownership (TCO), 同时提供世界一流的, multiservice, 在预定义预算范围内的关键任务网络

用户体验优势

Increased operational efficiencies from a single management platform, 允许IT核心团队轻松部署, manage, 维护网络
Enhanced traveller experience - from smart ticketing to concessionary card production